Help

Locago is tested on a number of phones. This list of phones is available here. Even if the phone is not on the list it might work. Generally, it should work on all phones with reasonable Java support, MIDP 2.0, CLDC 1.1 and at least 1.5MB free heap space. A 3G network is preferred but not required.

At this moment Locago is not supporting phones wich uses touchscreen and a stylus. Locago might work partially but is not fully supporting eg. scrolling and zooming on a touchscreen. Also see question below, I have a full keyboard device - how do I navigate the map?.

If you want to be notified when your phone is supported, please point your mobile browser at get.locago.com and fill in your phone number (Note: This should be done in your phone browser. Locago then recognizes your phone model automatically.)

If you have a phone that is not at the list but on which Locago works well please send us an email at supportlocagoYou must have JavaScript enabled to view this address.. We are eager to know.

Contact your operator to download the correct Internet settings for your phone.

SonyEricsson, all countries
Nokia, Sweden
Nokia, other countries. Choose country → Get support and software → Learn how → Get settings!

This is different on different phone models: Nokia most models: Press the menu button (named Menu or the one with the funny symbol), then Applications (Apps.) and some times Games or Extra, there you should find Locago. In some Nokia models you find Locago in Menu → My Own.

SonyEricsson, most models: Locago ends up in one of two places depending on what you choose during installation. You will find it from the main menu either in Entertainment → Games or in Organizer → Applications.

Samsung, most models: Start the main menu, then you find Locago in My files → Games and more.

Please send questions or comments about Locago beta to supportidevioYou must have JavaScript enabled to view this address. Later we will open a Forum for these matters.

Locago is free to use but you pay for the data traffic to your phone operator. The price per megabyte is different depending on your deal with the operator.

Locago is very efficient and requires little data to be transferred. You can see how much that has been transferred since you started Locago in Menu → More... → Settings (in older versions: Menu → Settings).

You should take care when you are not in your home network (in another country), since the prices might then be much higher than normal (sometimes 10 times higher). You should check with your phone operator first.

Use the Location Layer () in Locago. Enter the address in the upper field.

• If the map is in the right town you just need to enter the street name.
• If you would like to find a street in another city, enter the street followed by comma then the city.
• If the address is in another country, enter street comma city comma country.
• In the USA and Canada you also need to enter state between city and country.

This feature is currently not enabled. It will probably be an extended feature in the future. You can now step through the route manually.

Use Menu → More... → Recommend (in older versions Menu → Recommend) and enter the phone number. Then an SMS will be sent to your friend with a download link.

Please use Menu → More... → Rate Layer (in older versions Menu → Rate Layer) and choose Abuse. Add a comment if you wish and then press Send.

In Menu → More... → Settings (in older versions Menu → Settings) you see in the top field how many KB (kilo bytes) that has been transferred since you started Locago.

On a full QWERTY keyboard you can navigate the map, i.e. pan and zoom, by accessing the number keys, often via the ALT key.

SonyEricsson P990 works best with Locago if you use the keypad lid in which case it works like any other keypad/joystick phone.

One thing is to turn off animations, they use a lot of processing power. In Menu → More... → Settings (in older versions Menu → Settings) uncheck Enable Animations.

In Locago, please go to Menu → More... → Issue Report. Write a message that describes the problem and press Send. The development team will then receive a problem report and can hopefully, if there is a bug, fix it to the next release.

Go to the Locago icon (see "I have installed Locago but how do I start it?"), select More → Application Access and navigate to the Internet or file access properties. There you select Ask once or Never ask if possible.

Unfortunately these alternatives are not available on all phones.

Please restart your web browser and run the demo again. This is a known caching problem and only comes up in the web demo.

To use a GPS, enable it in the Location tab (). The alternatives are:

• Disabled - Default, use when you do not need a GPS, it saves the batteries.
• Show Position - A symbols is presented on the map at the GPS-position.
• Center at position - The map is continuously panned to the current GPS position.
• Center and rotate - The map is continuously panned to the current GPS position and rotated in the direction of travel.

Note that no symbol is displayed on the map until the GPS gets a fix.

The red X denotes the position where you most likely are. If the X gets gray, the position is old and no more positions are currently received.

This depends on the phone model.

Many Nokia devices and some others: Connect the GPS with software on the phone. Then Locago will see it as an internal GPS when you enable it in the Location tab ().

Most phones: Start the bluetooth GPS, enable the GPS in the Location tab () in Locago. Locago should then automatically find the GPS. Note that it will not show any position until the GPS gets a signal. You can see if Locago has found the GPS by looking at Menu → More... → Settings. There the field GPS Name shows the name of the connected GPS. If this is not the right one, go out of reach from the connected GPS and bring the one you would like to connect and then press Change Bluetooth GPS. If this does not help, try restart Locago.

The content in the layers comes from a wide range of sources. This is the uniqueness of Locago, any geographic content could be made into a layer. Some is compiled into a layer all at ones (for instance speed cameras), some uses a live connection to the source to get the most recent data (for instance Flickr). The publisher of each layer is resposible for the content in the layer.

See the Publish section of the Locago web site. You get there from the menu in the footer. If you have a limited amout of fairly static data you can publish it yourself. If you have large amounts or want to make a live connection, please contact saleslocagoYou must have JavaScript enabled to view this address..

Currently high detailed map data is available in the following countries: Austria, Belgium, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Norway, Poland, Republic of Ireland, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands, Turkey, United States, Ukraine, United Kingdom, Vatican City.

Medium detailed data is available in: Albania, Belarus, Bulgaria, Bosnia and Herzegovina, FYR Macedonia, Moldova, Romania, Serbia and Montenegro, Ukraine.

For the rest of the world there is data with few details.

Locago offers a unique opportunity for location based advertising and branding. Locago also offers banner space in selected areas in the application.

Do you want to know more? Please contact saleslocagoYou must have JavaScript enabled to view this address.

• Do you have unique content that you want to spread to the world?
• Are you representing an organization that wants to see some specific content in Locago?
• Do you want to develop your own service on top of Locago?
• Are you intrested in a co-branded Locago?

Do yoy want to know more? Please contact saleslocagoYou must have JavaScript enabled to view this address.